Terms and Conditions

TERMS OF USE

LIORIENNE MONTRÉAL WEBSITE — TERMS AND CONDITIONS OF USE AND SALE

Last Updated: [Insert Date]

These Terms of Use and Sale (“Terms”) govern your access to and use of the Liorenne Montréal website and any purchases made through the website.

Please read these Terms carefully before using our website or placing an order. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

Throughout these Terms, the words “Liorenne Montréal,” “we,” “us,” and “our” refer to Liorenne Montréal.

1. USE OF OUR WEBSITE

The Liorenne Montréal website is provided for your personal and non-commercial use, including browsing our products, obtaining information about our services, and making purchases.

By accessing or using our website, you agree to:

  • Use the website only for lawful purposes;
  • Follow these Terms and our Privacy Policy;
  • Respect our intellectual property and other proprietary rights;
  • Provide accurate and complete information when requested;
  • Accept responsibility for activity carried out through your account;
  • Avoid attempting to interfere with the operation or security of the website; and
  • Comply with all applicable laws and regulations.

We reserve the right to update, modify, suspend, or discontinue any portion of the website or these Terms at any time.

When changes are made, we may publish an updated version on our website. Your continued use of the website after updated Terms have been posted constitutes acceptance of those changes.

2. ACCEPTABLE USE

As a condition of using our website, you agree that you will:

  • Use the website only for legitimate and lawful purposes;
  • Provide truthful, accurate, and current information when required;
  • Respect the intellectual property rights of Liorenne Montréal and others;
  • Not attempt to gain unauthorized access to our systems or accounts;
  • Not introduce viruses, malware, harmful code, or other destructive technology;
  • Not interfere with the operation, security, or availability of the website;
  • Not use automated systems, bots, scraping tools, or similar technology to collect information from our website without our written permission;
  • Not use the website to distribute spam or unsolicited communications;
  • Not submit unlawful, threatening, defamatory, abusive, obscene, fraudulent, or otherwise inappropriate content; and
  • Not create links to our website in a manner that falsely suggests an affiliation with Liorenne Montréal without our prior written permission.

Personal bookmarks and browser favorites are permitted.

We may restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

3. PRIVACY

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy, which forms part of these Terms.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand that information may be handled in accordance with that policy and applicable privacy legislation.

Liorenne Montréal Privacy Policy governs the personal information you provide to us through our website, during purchases, through customer service, or through other interactions with us.

4. AGE REQUIREMENTS

Our website is intended primarily for adults.

If you make a purchase through our website, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you.

If you are under the legal age required to enter into a purchase contract in your jurisdiction, you should only use our website with the involvement and supervision of a parent or legal guardian.

We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

5. CUSTOMER ACCOUNTS

Certain features of our website may allow you to create an account.

If you create an account, you are responsible for:

  • Providing accurate information;
  • Keeping your login credentials confidential;
  • Maintaining the security of your account;
  • Preventing unauthorized access to your account; and
  • All activities carried out through your account, to the extent permitted by law.

If you believe that your account has been accessed without authorization, please contact us as soon as possible.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity, a violation of these Terms, or other unlawful conduct.

6. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, measurements, specifications, and other information displayed on our website are accurate and helpful.

However, we do not guarantee that all information will always be completely accurate, current, or free from errors.

Product colors may also appear differently depending on your device, screen, display settings, or other technical factors. As a result, we cannot guarantee that the color displayed on your screen will exactly match the physical product.

We may correct errors, update product information, change product specifications, or discontinue products at any time without prior notice.

7. PRODUCT AVAILABILITY

Products displayed on our website are subject to availability.

A product appearing on the website does not necessarily guarantee that it will remain available when you place your order.

If a product becomes unavailable after you place an order, we may contact you and/or cancel the unavailable portion of your order.

If we cancel a product that has already been paid for, the applicable amount will be refunded using the appropriate payment method.

8. PLACING AN ORDER

When you submit an order through our website, you are making an offer to purchase the products listed in your order.

Before completing your purchase, you will generally be given an opportunity to review information such as:

  • Products selected;
  • Quantity;
  • Product price;
  • Shipping charges, where applicable;
  • Taxes, where applicable; and
  • Total amount payable.

Submitting your order does not necessarily mean that Liorenne Montréal has accepted it.

An order becomes accepted when we provide confirmation that the order has been accepted or otherwise process the order in accordance with our ordering procedures.

We reserve the right to refuse or cancel an order where permitted by law, including in situations involving suspected fraud, pricing errors, product availability issues, or other circumstances described in these Terms.

9. ORDER CONFIRMATION

After submitting an order, you may receive an email confirming that we have received your order.

An order-received email does not necessarily constitute final acceptance of the order.

If we are unable to fulfill all or part of your order, we may notify you and cancel the affected items.

If payment has already been processed for a cancelled item, we will issue an applicable refund.

10. PRICING

Prices displayed on our website are presented in the currency indicated at checkout.

Although we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur.

We reserve the right to correct pricing errors and update product prices at any time.

If a product has been listed at an incorrect price because of an obvious pricing or information error, we may cancel the affected order, even if the order has already been submitted or initially confirmed, where permitted by applicable law.

If an order is cancelled because of such an error and payment has already been processed, the applicable amount will be refunded.

11. ELECTRONIC COMMUNICATIONS

By using our website, placing an order, or communicating with us electronically, you agree that we may communicate with you electronically where permitted by law.

This may include communications by:

  • Email;
  • Website notifications;
  • Order confirmations;
  • Shipping updates;
  • Customer service messages; and
  • Other electronic communications relating to your account or purchases.

You agree that electronic communications, notices, disclosures, confirmations, and agreements may satisfy legal requirements that such communications be provided in writing, where permitted by applicable law.

12. ORDER CANCELLATION

We reserve the right to refuse, limit, or cancel orders where permitted by applicable law.

This may occur for reasons including:

  • Suspected fraudulent activity;
  • Unauthorized or suspicious payment activity;
  • Product availability;
  • Incorrect pricing or product information;
  • Unusual purchasing activity;
  • Orders exceeding applicable quantity limits;
  • Errors in the ordering system; or
  • Violations of these Terms.

If an order is cancelled after payment has been processed, the applicable amount will be refunded.

We may also request additional information or verification before completing an order.

13. PAYMENT

Payment methods available through our website may vary from time to time.

Available payment options will be displayed during checkout.

Third-party payment providers may process your payment information. Your use of such payment services may also be subject to the terms and privacy policies of the relevant payment provider.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel a transaction where payment cannot be properly authorized or where fraudulent or unauthorized activity is suspected.

14. SHIPPING AND DELIVERY

Orders will be shipped using the delivery method selected during checkout, where available.

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Carrier delays;
  • Weather;
  • Customs procedures;
  • Holidays;
  • Incorrect shipping information;
  • Service interruptions; or
  • Other unforeseen circumstances.

You are responsible for providing a complete and accurate delivery address.

Any applicable shipping charges and taxes will be displayed during checkout where possible.

15. OWNERSHIP AND RISK

Ownership and responsibility for products purchased through our website will transfer in accordance with applicable law and the applicable delivery terms.

Where a third-party carrier is used, delivery may be subject to the carrier’s own terms and procedures.

Nothing in these Terms is intended to exclude any rights you may have under mandatory consumer protection legislation.

16. RETURNS AND EXCHANGES

Returns and exchanges are subject to our Return & Exchange Policy.

Please review that policy before making a purchase, as certain products may be excluded from return or exchange.

Our Return & Exchange Policy forms part of these Terms.

17. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIORIENNE MONTRÉAL WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT GUARANTEE THAT:

  • THE WEBSITE WILL ALWAYS BE AVAILABLE;
  • THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION;
  • THE WEBSITE WILL BE COMPLETELY ERROR-FREE;
  • ALL CONTENT WILL ALWAYS BE ACCURATE OR CURRENT;
  • THE WEBSITE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR
  • EVERY DEFECT OR ERROR WILL BE CORRECTED.

TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES AND CONDITIONS THAT ARE NOT EXPRESSLY PROVIDED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES or conditions relating to quality, suitability, merchantability, durability, title, non-infringement, or fitness for a particular purpose.

Nothing in these Terms is intended to exclude warranties, guarantees, or consumer rights that cannot legally be excluded or limited under applicable law.

18. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIORIENNE MONTRÉAL WILL NOT BE RESPONSIBLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, INCLUDING LOSS OF DATA, PROFITS, BUSINESS, REVENUE, GOODWILL, OR OPPORTUNITY.

WE ARE ALSO NOT RESPONSIBLE FOR INTERRUPTIONS OR PROBLEMS CAUSED BY EVENTS OUTSIDE OUR REASONABLE CONTROL, INCLUDING INTERNET OUTAGES, THIRD-PARTY SERVICE PROVIDERS, PAYMENT PROCESSORS, DELIVERY COMPANIES, TELECOMMUNICATIONS PROVIDERS, OR OTHER EXTERNAL SYSTEMS.

TO THE EXTENT PERMITTED BY LAW, IF LIORIENNE MONTRÉAL IS FOUND LIABLE FOR A CLAIM RELATED TO YOUR USE OF THE WEBSITE OR A PURCHASE, OUR LIABILITY WILL BE LIMITED TO THE AMOUNT PERMITTED UNDER APPLICABLE LAW AND, WHERE LEGALLY PERMITTED, TO THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Nothing in this section limits liability that cannot legally be limited or excluded.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend and hold harmless Liorenne Montréal, together with its owners, directors, officers, employees, contractors, service providers, agents, licensors, and representatives, from claims, losses, damages, liabilities, costs, and expenses arising from:

  • Your violation of these Terms;
  • Your unlawful use of the website;
  • Your misuse of the website or our services;
  • Content you submit or upload;
  • Your violation of another person’s rights; or
  • Your violation of applicable laws or regulations.

We reserve the right to assume the exclusive defense of any matter for which you may be responsible, where permitted by law.

This section survives termination of these Terms to the extent necessary.

20. COPYRIGHT AND INTELLECTUAL PROPERTY

Unless otherwise indicated, the content available through the Liorenne Montréal website, including:

  • Text;
  • Product descriptions;
  • Photographs;
  • Images;
  • Graphics;
  • Logos;
  • Designs;
  • Videos;
  • Audio;
  • Software;
  • Layouts;
  • Product information; and
  • Other website materials

is owned by or licensed to Liorenne Montréal and may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, transmit, display, create derivative works from, or commercially exploit website content without our prior written permission, except where permitted by applicable law.

You may view and make a limited copy of website content for your own personal, non-commercial use, provided that you do not remove copyright, trademark, or other proprietary notices.

You may not use automated data-mining tools, robots, scraping software, or similar technologies to collect information from the website without our written authorization.

21. TRADEMARKS

The Liorenne Montréal name, logo, branding, product names, graphics, and other marks displayed on our website may constitute trademarks or protected intellectual property.

You may not use our trademarks, logos, or branding without prior written authorization.

Nothing contained on the website grants you a license or other right to use our intellectual property unless expressly stated.

22. CONTENT YOU SUBMIT

You may have opportunities to submit reviews, comments, photographs, videos, testimonials, feedback, suggestions, or other content through our website or social media channels (“User Content”).

You remain responsible for the content you submit.

You agree not to submit content that:

  • Is unlawful;
  • Is defamatory or misleading;
  • Is abusive, threatening, or hateful;
  • Contains malicious software;
  • Violates another person’s privacy;
  • Infringes intellectual property rights;
  • Contains confidential information belonging to another person or business; or
  • Violates applicable laws.

By submitting User Content, you confirm that you have the necessary rights and permissions to submit it.

Where permitted by applicable law, you grant Liorenne Montréal a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute your submitted content for purposes connected with operating, promoting, and improving our business.

This license does not prevent you from continuing to use your own content.

We reserve the right to remove or refuse User Content that violates these Terms or that we reasonably consider inappropriate.

23. FEEDBACK AND SUGGESTIONS

If you voluntarily provide suggestions, ideas, feedback, or recommendations regarding our website, products, or services, we may use that feedback to improve our business.

You acknowledge that such feedback may not be confidential unless we expressly agree otherwise.

Nothing in this section overrides any rights you may have under applicable privacy or intellectual property legislation.

24. CONFIDENTIAL INFORMATION

Please do not send confidential or proprietary business information to us through public areas of our website.

Information required to process an order or account will be handled in accordance with our Privacy Policy.

You acknowledge that ordinary email and internet communications may not always be completely secure and may potentially be intercepted, altered, delayed, or lost during transmission.

25. MONITORING AND SECURITY

Where permitted by law, we may monitor activity on our website for purposes such as security, fraud prevention, system maintenance, compliance, and protection of our business and users.

We may investigate suspected misuse and take appropriate action where necessary.

However, we do not guarantee that all unauthorized activity can be prevented.

26. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to websites, applications, or services operated by third parties.

These links are provided for convenience and do not necessarily mean that Liorenne Montréal endorses or controls those third-party services.

We are not responsible for:

  • The content of third-party websites;
  • Their availability;
  • Their security;
  • Their privacy practices;
  • Their terms of use; or
  • Products or services offered by them.

Your use of third-party websites is governed by the terms and policies of those third parties.

27. CHANGES TO OUR WEBSITE

We may change, update, suspend, or discontinue any part of our website at any time.

This may include:

  • Website features;
  • Product listings;
  • Product availability;
  • Website content;
  • Prices;
  • Opening or operating hours;
  • Services;
  • Account functionality; or
  • Other website features.

We are not responsible for losses resulting solely from changes to website availability or functionality, to the extent permitted by law.

28. RESERVATION OF RIGHTS

Any rights not expressly granted to you under these Terms remain reserved by Liorenne Montréal.

Nothing in these Terms grants you ownership of our website, content, trademarks, products, software, or other intellectual property.

29. GOVERNING LAW

Unless otherwise required by mandatory consumer protection legislation, these Terms and your use of the website will be governed by the laws applicable in the jurisdiction in which Liorenne Montréal operates.

Where applicable, the laws of the Province of Québec and the federal laws of Canada applicable therein will govern these Terms, without regard to conflict-of-law principles.

Nothing in these Terms is intended to remove or limit mandatory rights available to consumers under the laws of their place of residence.

30. DISPUTE RESOLUTION

If a dispute arises between you and Liorenne Montréal concerning these Terms, your use of the website, or a purchase made through the website, we encourage you to contact us first so that we can attempt to resolve the matter directly.

Where a dispute cannot be resolved informally, it will be handled by the courts or tribunals having appropriate jurisdiction under applicable law.

Nothing in this section prevents a consumer from exercising mandatory rights or remedies available under applicable consumer protection legislation.

31. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where possible.

If it cannot be made enforceable, the affected provision will be treated as severable and the remaining provisions will continue to apply.

32. COOKIES

Liorenne Montréal may use cookies and similar technologies to improve the website and understand how visitors interact with it.

Cookies may help us:

  • Remember preferences;
  • Maintain shopping cart functionality;

Recognize returning visitors;Understand website traffic;

  • Analyze website performance; and
  • Improve your online experience.

You can generally manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect some website functionality.

Additional information about our use of cookies can be found in our Privacy Policy.

33. NO WAIVER

If we do not immediately enforce a provision of these Terms, that does not mean that we have permanently waived our right to enforce that provision later.

A waiver will only be effective where expressly provided by Liorenne Montréal.

34. EXPORT AND TRADE LAWS

Products purchased through our website may be subject to applicable export, import, customs, and trade laws.

You agree to comply with all laws and regulations applicable to the purchase, shipment, importation, or use of products ordered through our website.

35. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Exchange Policy, and any other policies or terms expressly incorporated into these Terms, constitute the agreement between you and Liorenne Montréal concerning your use of the website and purchases made through it.

They replace any prior understandings or agreements concerning the same subject matter, except where otherwise required by law.

36. NO ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may transfer our rights or obligations where permitted by law, including as part of a merger, acquisition, restructuring, or sale of business assets.

37. TERMINATION

We may suspend or terminate your access to all or part of our website where permitted by law, including if we reasonably believe that you have violated these Terms or engaged in fraudulent, abusive, unlawful, or harmful activity.

Termination of your access does not affect provisions that are intended to continue after termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and applicable law.

38. HEADINGS

The headings used throughout these Terms are provided for convenience only and do not affect the meaning or interpretation of the provisions.

39. LANGUAGE

These Terms are provided in English.

If Liorenne Montréal provides a French version of these Terms, both versions may be made available to customers where applicable. In the event of any inconsistency, the applicable version will be determined in accordance with the laws governing the transaction and any mandatory language requirements.

40. CONTACT US

If you have questions regarding these Terms, our website, an order, or any of our policies, you can contact us at:

Liorenne Montréal
Email: info@liorennemontréal.com

We will make reasonable efforts to respond to customer inquiries in a timely manner.